Df77's Privacy Policy — Your Data, Our Responsibility

Df77 (referred to herein as "we", "us", or "the Platform") is an internationally licensed online betting and gaming service. We believe that personal privacy is a fundamental right of every user. This Privacy Policy ("Policy") explains how df77 handles your data.

By using our website and mobile app, you agree to this Privacy Policy. This Policy applies alongside df77's Terms & Conditions. If you disagree with any part of this Policy, please discontinue use of the Platform and contact our support team.

This Privacy Policy has been prepared in accordance with data protection laws applicable in Bangladesh and across Asia, as well as international GDPR standards. df77 regularly reviews and updates this policy as needed.

Df77 collects various types of information to deliver its services. This data comes from two main sources — what you provide directly, and what is collected automatically while you use the platform.

Df77 uses your data solely for specific, legitimate purposes. Under no circumstances will your data be used for anything beyond those purposes.

• To create and manage your account and ensure secure login.
• Processing deposits, withdrawals, and other financial transactions.
• Sending bonuses, promotions, and special offers (for consenting users only).
• Detecting and preventing fraud, money laundering, and other unlawful activity.
• Providing customer support and technical assistance.
• Platform performance analysis and improvement.
• Fulfilling legal obligations and complying with regulatory requirements.
• Monitoring user behavior to ensure responsible gaming.

Df77 retains your data only for as long as necessary. Retention periods vary depending on the type of data and applicable legal requirements.

• Account Information: For the duration of account activity and a minimum of 5 years following account closure.
• Financial Transaction Records: 5–7 years as required by legal obligations.
• KYC Documents: Up to 5 years after verification is completed.
• Communication Logs: Support conversations for up to 2 years.
• Cookies & Session Data: At the end of the session or after a maximum of 30 days.
• Inactive Accounts: Data deletion is initiated after 12 months of inactivity.

Once the retention period expires, df77 securely deletes or anonymises your data so that you can no longer be identified.

Df77 never sells your personal data. In certain situations, however, limited information may be shared with trusted third parties.

• Payment Processors: Only the information necessary to process transactions with Mobile Pay and Nagad.
• Security Partners: Fraud prevention and identity verification service providers.
• Legal Authorities: As required by law in response to court orders or government investigations.
• Regulatory Authority: To comply with directives from licensing authorities.

Df77 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Functional Cookies: To remember language preferences and user settings.
• Analytics Cookies: To understand user behavior and improve the quality of our services.
• Security Cookies: For fraud detection and managing multiple sessions.

You can disable non-essential cookies from your browser settings. However, some features may not work properly as a result.

As a df77 user, you have several important rights over your own data. Contact our support team to exercise any of these rights.

• Right to Access: You may request to know what personal information df77 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may restrict how your data is used for specific purposes.
• Data Portability: You may request your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing or profiling purposes.

Df77 applies industry-leading technical and organizational measures to protect your personal data.

• All data transfers are secured with SSL/TLS 256-bit encryption.
• Stored data is encrypted using AES-256 encryption.
• Server security monitoring runs 24/7.
• Instant alerts are sent if a suspicious login is detected.
• Regular security audits and penetration testing are conducted.
• Staff access to data is strictly controlled and logged.

Df77 strictly does not collect or store data from anyone under 18. Our platform is intended for adults only.

• Age verification is mandatory at registration.
• If a user is identified as a minor, all collected data is immediately deleted.
• Parents can report suspected accounts created in a child's name.

For any questions, complaints, or rights requests related to our Privacy Policy, please contact our Data Protection Team.

• Email: support@df77.biz
• Response Time: Usually within 24–48 hours.
• Office Hours: Monday–Friday, 9:00 AM–9:00 PM (BST).

We take every complaint seriously and work to resolve it promptly. Earning and maintaining your trust is what df77 is all about.